Education shouldn't be a mystery. We should know exactly what our kids are doing.

Is there a way that we can speed up the hiring of the caseworkers, or turf that out so we can get these veterans off?

When you have a situation where more veterans are dying of suicide than combat then we have a huge problem in this country.

That has become a real passion of mine.

So what we've done is we just took his money away from this veteran, am I--I mean, just took it.

I would hope that would never happen.

But they're not acting independently?

I want to apologize to you personally for what you have had to go through, and I want to thank you for the service of your son.

Obviously there are situations where veterans are taken advantage of.

We don't need to be treating our wounded warriors and heroes this way.

I can only conclude that for whatever reason, the VA officials with whom I have interacted have not told the Secretary what is happening on his watch.

Does a VA fiduciary have the right to act independently of the VA?