06/10/2009
https://www.congress.gov...
"As we transform the entire system--and I think that was long overdue--I think it should have been done years before we began this."
"We may not be able to do everything everybody wants but I think, as I have heard this morning, you are aware that we are working on a very ambitious set of legislation and we are going to continue to ..."
"I personally believe that visibility into actual production when measured against projected workload and production will allow stakeholders to see what benchmarks VA must hit in order to reach the Sec..."
"We are all appalled that in some cases it is taking years for these claims to be adjudicated."