04/28/2009
https://www.congress.gov...
"The IG's report provides troubling details about a facility that failed to meet our Nation's obligation to provide timely, high-quality care to veterans."
"the perception is you have hit the ground sprinting, which is exactly what this Committee wanted from you"
"Clearly congressional oversight is critical, as is VA's efforts to increase accountability within its system."
"What happened in Phoenix is inexcusable and must never happen again at any VA facility."