Yes, Mr. Shane, I will say in elected politics, it can sometimes be good politics to pick things that are unpopular and declare yourself the enemy of them.

Some witnesses and some Congressional Democrats have said that the era of airline deregulation is over, that it failed, and that the Federal Government should reregulate it.

We must improve the consumer experience.

Yes, Mr. Shane, I will say in elected politics, it can sometimes be good politics to pick things that are unpopular and declare yourself the enemy of them.

What actions should Congress take to make clear to the Department of Transportation that they should take the law and Congressional intent seriously to protect passengers with disabilities?

There is clearly scope for beneficial regulation in circumstances where market forces can't be expected to resolve an issue.

We should force the rebooking fees when your flight was canceled or delayed by the airline itself and stop that practice.

I still recall sitting on the floor of the House not too long ago and listening to the President's State of the Union address, where he talked more about airline baggage fees than he did about how we are going to defeat communist China.

We should formally authorize fully fund, and staff up the Department of Transportation's Office of Aviation Consumer Protection.

Thanks to--I'll say it again--the miracle of deregulation, America today enjoys a highly competitive, rapidly evolving, technologically sophisticated airline industry.

There is clearly scope for beneficial regulation in circumstances where market forces can't be expected to resolve an issue.