Sylvia Garcia actually said...

It seems to me that there's still a lot of backlog and there's still a lot of distress on so many people still waiting.

For the record, let me State that maybe the witness doesn't think it was chaos, but certainly the inspector general thought it was pandemoni...

I want to call it a ban because I think we should call it what it is, was ill-conceived, poorly implemented, and ill-explained.

Madam Chairwoman, I don't think we are going to be around to make any of those rewards or gains or whatever that might be.