06/18/2019
https://congress.gov...
"I was particularly concerned that of all the complaints that I got during the unforgivable Government shutdown, some of my TSA workers in my district had the biggest problems with your bank, Bank of A..."
"Do you do that for all natural emergencies?"
"Well, how tiny is tiny? Because tiny for you may be millions and that is not tiny to the average consumer."
"why do they need a Member of Congress to help them talk to a bank? Can't you all be just a little bit friendlier?"