Michael Cloud actually said...

"We are concerned about the culture."

"Well, I'm guessing like every other agency that makes a mistake or has failures in the Federal Government, they'll probably come and same, 'Well, we need more money and more authorities.'"

"What are we doing to make sure that we don't threaten the licenses of medical professionals who are experts in the field that might have a different view?"

"There was a lot of understanding in the first couple of weeks that this was novel, and we had to figure it out."