02/14/1968
https://www.presidency.ucsb.edu...
"The task of government is to serve the public."
"It has been my deep and continuing concern to assure that each American receives from his Government the fastest, most efficient and most courteous service."
"I hereby designate for the purposes of those sections, as an overseas combat area where the Armed Forces of the United States are engaged in military operations involving armed conflict with a hostile..."
"I am today placing Chairman Macy in charge of a new and concerted government drive aimed at bringing better service to our individual citizens."