Political Quotes

“Again, the gentleman from Missouri, I thank you so much for the leadership. And I certainly want to thank also Mr. Walsh from Illinois, who actually called me before this, which it is rare to have somebody from the other side call and say, How can I help you on this bill? So I find that refreshing and I want to say thank you for working with us and folks on this side of the aisle. This bill, the Customer Service Improvement Act, is a bipartisan bill that has folks like McCaul, Duncan, Goodlatte, and other folks supporting this particular bill. I certainly want to thank Chairman Issa and Ranking Member Cummings for their work, as well as the members of the committee, and for passing it from the Oversight and Government Reform Committee unanimously in April. The primary goal of the Federal Government is to serve the taxpayers. This commonsense, bipartisan bill seeks to establish, monitor, and improve customer service across Federal agencies. It ensures that taxpayers get the quality of service that they deserve when interacting with Federal agencies. Too often we hear that veterans are waiting for months to get critical medical services or that seniors are waiting for months to get their retirement benefits. These are just two examples where millions of Americans that rely on Federal agencies have to wait on vital services, which is why we must usher in a new chapter to accelerate response time and overall performance for a better customer experience.…”