11/14/2018
https://congress.gov...
"Unless we change the culture at VA, this is going to be a temporary fix that will not last."
"trust breaks down when problems fall apart and problems fall apart a lot of the time because we didn't get the requirements clear upfront."
"Just a couple of points--one is the committee already and the Congress as a whole does have a mechanism in place to do that."
"I think another step or an additional thing to keep in mind building on the admiral's comments is to try to close the loop on accountability..."