06/06/2016
https://congress.gov...
"Do you have any specific recommendations to correct those longstanding deficiencies?"
"You helped to put a human face on an issue that for many people can be reduced to processes or numbers or abstractions."
"The plans announced by the Secretaries earlier this month would allow the DoD to rapidly replace their failing system with a commercial system."
"Thank you. Ms. Melvin, you talked about longstanding institutional deficiencies and I think in your last statement you helped to define what those are."