09/07/2022
https://www.msnbc.com...
"You referred to yourself as a customer service organization, and I really like to hear that."
"we had nearly 100 veterans come in. We were able to give them current status, file additional information."
"I want to also thank you for convening this panel. And I really appreciate the nature of your questions about how do we ensure that something that is perhaps working well becomes fully successful."
"I think it is important to acknowledge that Mr. Murphy from the VA has remained. He is listening to your testimony."