02/25/2013
https://congress.gov...
"We want to see how that accountability is implemented and what the consequences are when someone does not do their job properly."
"The word that we keep hearing over and over again is accountability."
"What can, to cut to the quick, what can we do to move ourselves up on that list?"
"Thank you, Mr. Chair. And I want to thank you and the Ranking Member for keeping this Committee focused on performance and accountability at the VA."