01/21/2015
https://congress.gov...
"I want to follow up on the spirit of the hearing, as you stated, to find the facts and make sure that we understand the situation."
"I love the idea that we think about the VA restricting its responsibilities to becoming a center of excellence for war related injuries."
"Unless we change the culture at VA, this is going to be a temporary fix that will not last."
"trust breaks down when problems fall apart and problems fall apart a lot of the time because we didn't get the requirements clear upfront."