It is very disappointing, as a person whose life has been spent in Government and thinking Government can make a difference.

This is our third hearing on the FAA reauthorization. I appreciate the subcommittee's attention and prioritization of the passenger experience.

the airlines study getting folks off the airplane within 90 seconds, which is the rule they are supposed to abide by.

I want to see a flight from Memphis to New Orleans.

To enhance the passenger experience, we must ensure air travel is accessible, safe and dignified for all passengers.

They are dead if you don't do something about it.

You have got more experience than any of us here about ADA and the needs for ADA.

There is much more work to be done to continue to modernize our infrastructure and meet passengers' expectations.

We established a consumer complaints hotline, created an Airline Passengers with Disabilities Bill of Rights.

That is why I am working with Senators Ed Markey and Richard Blumenthal on our Cash Refunds for Flight Cancellations Act to restore fairness and accountability to Americans' air travel experiences.

The 2018 FAA reauthorization law included more than 40 provisions to improve the airline passenger experience.

We need to help our airports have the moneys they need to have the type of airports we deserve in the 21st century.