"They are dead if you don't do something about it."
"There is much more work to be done to continue to modernize our infrastructure and meet passengers' expectations."
"I remain concerned that we will continue to see airline seats shrink to all passengers' detriment."
"We established a consumer complaints hotline, created an Airline Passengers with Disabilities Bill of Rights."
"We have got some people out."
"It is very disappointing, as a person whose life has been spent in Government and thinking Government can make a difference."
"it is very disappointing, as a person whose life has been spent in Government and thinking Government can make a difference"
"the airlines study getting folks off the airplane within 90 seconds, which is the rule they are supposed to abide by."
"I want to see a flight from Memphis to New Orleans."
"To enhance the passenger experience, we must ensure air travel is accessible, safe and dignified for all passengers."
"That is why I am working with Senators Ed Markey and Richard Blumenthal on our Cash Refunds for Flight Cancellations Act to restore fairness and accountability to Americans' air travel experiences."