You have got more experience than any of us here about ADA and the needs for ADA.
Steve Cohen
The Public Record
There is absolutely no reason why consumers whose flights are canceled or significantly delayed should be forced to jump through hoops to claim their rightful cash refund.
There is much more work to be done to continue to modernize our infrastructure and meet passengers' expectations.
I remain concerned that we will continue to see airline seats shrink to all passengers' detriment.
We established a consumer complaints hotline, created an Airline Passengers with Disabilities Bill of Rights.
It is very disappointing, as a person whose life has been spent in Government and thinking Government can make a difference.
it is very disappointing, as a person whose life has been spent in Government and thinking Government can make a difference
the airlines study getting folks off the airplane within 90 seconds, which is the rule they are supposed to abide by.





