08/20/2018
https://www.congress.gov...
"So half a million customers were enrolled in online bank payment, bill pay, without consent; 800,000 customers were charged for auto insurance without their knowledge."
"Your sales culture is not driven by the sales products. I think Senator Rounds can attest to the fact as another insurance guy that ultimately it is not the sales goals, it is not the product selectio..."
"A corrosive culture starts at the top, and then it seeps into the soil conditions."
"Obviously, the entire Banking Committee is at least irritated by what we have uncovered and what you guys have discovered over time."