Jeff Duncan actually said...

"TSA must do more to focus on the true threats and stop with invasive screening of low-risk travelers."

"When workers on the front line fail to live up to TSA's established guiding principles and standards of conduct, management must step up and hold individuals accountable."

"However, with countless TSA misconduct cases spread throughout the country, confidence in airport security is quickly waning."

"We appreciate everyone being here today, especially the witnesses. We are looking for very specific suggestions."