On the recordMay 1, 2017
If we make the system more efficient and drive down costs, that gives everybody more money to spend on taking care of those problems.
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congress.govEditor's note · Context
Shuster emphasizes the need for efficiency in the airline industry to improve customer service.
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More from Bill Shuster
May 16, 2017
When you look at a business, you look at the strengths, what can you leverage, how can you make it stronger, and the weaknesses, and can you change them.
May 16, 2017
If we are spending 25 to 28 times more in CapX and we are getting very little for it, that is a real problem.
Jun 7, 2017
I believe that they fundamentally agree with me that the FAA is broken, and that--although it is a very, very safe system, the efficiency, the innovation, the modernization for decades has fallen behind.
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