On the recordMay 21, 2013
You have to have metrics first.
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congress.govEditor's note · Context
Coburn emphasizes the importance of establishing metrics before implementing changes.
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People--if they are not being held accountable, they do not want to be held accountable--and transparency is what holds them accountable.
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People worry to death about hearing from the IRS, thinking, 'Maybe my taxes were not right.'
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