James Lankford actually said...

We need some way that is constructive and technological at this point to handle the volume of complaints and collate them so we can see patterns.

Lankford emphasizes the need for a systematic approach to manage complaints effectively.

02/24/2015

More James Lankford Quotes

Thank you. And I thank both of you for being here.

It seems odd. It seems like you wouldn't put this in a microwave oven rule, which is a relatively small as SCC;

I could not agree more. Part of this is the certainty issue.

If you are going to be affected by this rule, you should have an opportunity to comment on it, at least, and to be a part of this.