I am pleased to see that Southwest is taking its commitment to customers seriously, providing reimbursements and refunds, points and direct delivery.

It is not equitable.

When the rules are changed so that a State cannot even compete something is broken.

I think we can all agree that there are wet States and there are dry States, and when policy is created for the Everglades it might not work out in the mountain desert.

A vital purpose of the farm bill is to provide a safety net to producers to ensure that they are able to protect their farms and livelihood.

I am disappointed to hear that the voices of staff on the frontlines of Southwest Airlines operations, including pilots, flight attendants, and customer service representatives, have not been a priority.

When the rules are changed so that a State cannot even compete something is broken.

A vital purpose of the farm bill is to provide a safety net to producers to ensure that they are able to protect their farms and livelihood.

I think we can all agree that there are wet States and there are dry States, and when policy is created for the Everglades it might not work out in the mountain desert.

I am pleased to see that Southwest is taking its commitment to customers seriously, providing reimbursements and refunds, points and direct delivery.

I am disappointed to hear that the voices of staff on the frontlines of Southwest Airlines operations, including pilots, flight attendants, and customer service representatives, have not been a priority.

So, Southwest, in addition to the change that you just laid out to me with creating a process to hear from more frontline employees, has Southwest also changed its management structure to ensure that that is included?