Kay Hagan actually said...

"I guess the question is how comfortable do you feel now with these protocols that you have put in place."

"I think we have gotten good information. And I also think what we have discussed speaks volumes about the need for financial literacy education in our public school systems."

"I think given these disturbing trends, we need to be sure that these returning heroes are not subject to predatory practices."

"But there is no opportunity to appeal from a decision or from the information that might have been interpreted in a different way."