Kay Hagan actually said...

"I think eSRS has provided us a tremendous tool because, one, it is more real-time."

"And it is really an issue."

"One of the problems, especially in rural areas, they have is a very, very slow dial-up, and that is something we obviously are working on."

"The problem with small businesses, they do not have a back room of all the staffers that have the time and are being paid to fill out that form."