Deborah Ross actually said...

"If that service also includes the closing of Post Offices or retail facilities or mail processing centers because of a lack of capacity, would you not agree that is something that ought to be done?"

"Because where we are today as a country with the U.S. Postal Service is, after 230 years, it is still one of the most well-established, best infrastructures, going to 150 million homes a day."

"In fact, we have to make some systemic changes."

"You have to have the business plan on one side, and then you have to have the capital investment in order to implement that business plan."