Richard Cordray: “I am prepared to act independently and use my own judgment.”

[a]rbitration clauses, as they are used today both in the field of consumer finance and more generally, often have been deliberately designed to block Americans from effective means of vindicating their rights.

On top of the historic debt that we have pushed upon tens of millions of Americans, they face a financial marketplace that is littered with predatory players.

I know that everyone agrees that discrimination has no place in our economy.

If we're not getting value for that money, we should not be spending it.