Before I became Director, I promised Members of Congress in both chambers and on both sides of the aisle that I would be accountable to you for how the Consumer Bureau carries out the laws you have enacted.
Cordray emphasizes his commitment to accountability to Congress.
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That is the law we are required to enforce. We will enforce it vigorously, and we believe to root out discrimination, which nobody supports, in any of these markets.
Anything less than that is an abdication of the Director's responsibility to the Bureau and its employees.
It is flatly against the law for a debt collector to threaten anyone, let alone a servicemember, with consequences that a debt collector has no ability to carry out.
Congress clearly indicated its purpose, to protect servicemembers in this area, and the rules did not get that job done.