Eric Shinseki: “Treat our veterans with respect and dignity. They are not here begging for a handout.”

Providing quality, safe, accessible health care for our veterans who have earned them is a core mission.

I expect our employees to provide the highest quality, safest care we can provide.

Any allegation, any adverse incident like this makes me--makes me mad as hell.

We will eliminate veteran homelessness by 2015.