Roger Wicker actually said...

If the traveling public wants to boycott United as a result of this outrageous incident, which you say you've corrected, they really don't h...

I think it says that you've got the passenger where you want him.

Mr. Kirby, since this incident in Chicago, how has business been at United?

In many instances there's no place for me to go if I want to boycott United because of this.