Jerry Carl actually said...

So the taxpayers are paying to upgrade something that was supposed to work originally. That makes a lot of sense. I have been in business fo...

I expect a product that works 100 percent of the time.

I feel like I'm going to the refrigerator and I'm pulling out a jug of milk and I pour a glassful of it and it's all clabbered.

They're overpromised, underdelivered, over cost. It all falls in the same category.