Denis McDonough: “We are going to increase access, is what we are going to do.”

We had a very good couple of years hiring. I just said that we hired, net, 14,000 nurses in the last two and a half years.

The most important thing you have done to date helps, which is making us competitive.

We want to make sure that we compete for the veterans' care, and we can compete on quality.

We take great pride in the fact that we send a package to that family within 10 days of the death announcement.