Doesn't an e-mail like this make you concerned about the culture in the call center?
What do we do to make sure to detect somebody like that? We have a--all of our collectors, we do a quality scoring of tw...
I was very disturbed, Mr. Mooty, by the allegations that Accretive was badgering patients in Fairview's emergency room.
we believe that Accretive Health has acted reasonably and appropriately to protect PHI, both in response to the July 201...
What steps did Fairview take to protect patients from inappropriate debt collections?
The attorney general's report discusses what she calls a culture clash between Accretive and Fairview.
If these allegations turn out to be true, would they violate any part of Accretive's contract with Fairview?
I think that the agreement really reflects what are community standards in our State and would, frankly, be good policy ...
I think that's probably because just about everyone needs medical attention at some point in his or her life, so these i...
I understand they knew about your condition, obviously, from your medical records, so they should have been aware that y...
Shouldn't the people in the call center disclose at the outset that they are debt collectors calling to collect a debt?