On the recordJune 20, 2023
It is clear to me that policies such as the hiring freeze that we have heard about over and over again contributed to some extent to this whole issue of a customer service crisis.
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congress.govIt is clear to me that policies such as the hiring freeze that we have heard about over and over again contributed to some extent to this whole issue of a customer service crisis.
Mfume discusses how hiring freezes have worsened customer service issues.
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