Kweisi Mfume actually said...

"We owe it to our constituents, to the American public, to keep our commitment to improving government work for the people."

"We have got to at some point realize that we cannot allocate the previous amount of resources to a mountain that is growing, crying out for help."

"The freeze constricted, as we all know, the job market and destroyed employee morale and employee welfare in many respects."

"It is clear to me that policies such as the hiring freeze that we have heard about over and over again contributed to some extent to this whole issue of a customer service crisis."