John Sarbanes actually said...

"I think the average person would think that this is a very reasonable undertaking on your part."

"I commend you for the heroic efforts which your people apparently undertook to explore all of those various weaknesses."

"It is pretty clear that the process of eligibility verification going between the various systems is probably one of the most complex that any agency or group of agencies would have to manage."

"So actually, one of the most important things that operates on the typical applicant to give them pause... is actually not operating in this instance."