I think this very troubling incident is one of the many reasons we have to have more people out of the back office and on the front lines.
John Delaney: “I think this very troubling incident is one of the many reasons we have to have more people out of the back office and…”
On the recordMay 23, 2016
Source
congress.govEditor's note · Context
Delaney advocates for increased personnel presence in stations for customer safety.
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