John Delaney: “The cost of this inaction is not nothing, and we are seeing that in the results in the economy.”

Maintenance is never exciting. It's not sexy. But it is a disaster when the worst happens.

I think this very troubling incident is one of the many reasons we have to have more people out of the back office and on the front lines.

Metro has been underfunded, and it has lacked a reliable source of funding, which has created greater uncertainty.

Metro is an organization in crisis with significant deficiencies around safety, around reliability, around customer service, and around financial management.