Elijah Cummings actually said...

"No matter who may define it, this is a major incident, IRS or Education. I am just letting you know it is a major incident."

"The IG also found that these companies were able to, quote, 'intercept all of the borrowers' emails, correspondence, including password resets via email, important email notices, and direct communicat..."

"In another case, the IG found that a company charged borrowers monthly fees to, quote, 'put their loans into forbearance with the stated promise of eventually enrolling them in the Public Service Loan..."

"The IG reported that the process for logging onto the Federal Student Aid website was, quote, 'being misused by commercial third parties to take over borrowers' accounts,' end of quote."