04/17/2023
https://congress.gov...
"That is a capricious number that you leverage up as you drive more throughput with more efficiency."
"I absolutely agree with you 100 percent."
"I think that is part of the problem because when you have got a line there for 2 hours, versus a normal line, all of a sudden, sometimes shortcuts get taken."
"As someone who grew a business from employee one to 12,000 employees, I get it that you have got to recruit the best folks, the best talent for your team."