Chris Hollen actually said...

"Are you aware of the fact that when the Consumer Financial Protection Bureau did a survey, they found that Equifax, Experian, and TransUnion are the three most complained-about companies in America?"

"Because the whole model of this industry is you collect information without permission from consumers, and yet their lives depend, in many ways--their economic lives depend on decisions you make."

"if it is good in that circumstances, why is not it good for consumers all the time?"

"So you have an incredible amount of power over people's lives, right?"