Chris Hollen actually said...

"I have gotten 3,500 messages in the last year, complaining about delays in postal delivery."

"I would be interested in your view on exactly why delays have continued so long after the holiday season."

"we are going to continue to pursue this issue because they are telling us one thing, but your real-world experience, and other real-world experience is obviously dramatically different from their poli..."

"We need to get back to those, you know, 2012 standards."