Chris Hollen actually said...

"these are deliberate changes that were made that have these harmful consequences on delivering the mail, which is why we need to make changes in the management of the system."

"Thank you for being here."

"I have heard from others who just, you know, discontinued their relationship, and because they didn't fully recognize that it was not the fault of the----"

"I want to thank you, Inspector General Whitcomb, for your testimony today. I thought it was very enlightening and provided, I think, important questions for the subcommittee to pursue."