Chris Hollen actually said...

"I think a stronger economy will address that."

"these are deliberate changes that were made that have these harmful consequences on delivering the mail, which is why we need to make changes in the management of the system."

"No analysis of the service impacts of these various changes was conducted, and documentation, and guidance to the field for these strategies was very limited and almost exclusively oral;"

"The Postal Service remains a bedrock of public service and must be protected from misguided managerial attempts."