Ben Cardin actually said...

"I want to acknowledge the improvements that I have seen in regards to the Annual Earnings Statement's availability to recipients."

"These are dedicated people, working very hard."

"I think the least we can do is to make sure that we provide the type of support you need in order to get the job done."

"I certainly would think our language here at times has been counterproductive to keeping some of our best in public service."