Ben Cardin actually said...

"I appreciate that answer. The call center issue is going to get some of our attention because we think you should be talking to someone in this country when you call for help."

"Let me start by thanking Senator Gardner for arranging this hearing on these five important nominations."

"I also want to thank these nominees for their public service and for their willingness to serve their country in these critical posts during a very trying time for this country."

"There are objective tests as to how we rate countries in our TIP report, and we expect our representatives from America in these countries to use those standards."