Barbara Mikulski actually said...

"I believe that there's been a crisis of confidence created in the dysfunctional nature of the Web site, the canceling of policies, and sticker shock from some people."

"Do you think you're going to restore the confidence in this plan?"

"What I worry about is that there's such a crisis of confidence that people won't enroll."

"I think it's very confusing about where you go."