"These post offices and stations and branches are intensely local institutions. They are not only commercial centers; they are also social centers."
"When we see the disruption that is created by a closing, it has very real and dramatic impact on the people that we represent."
"We clearly have to reconcile our revenues with the size of our system, so that is going to be a very delicate process."
"When you have problems like that, you need to call me. That is unacceptable."
"I am looking for responsiveness; I am looking for sensitivity. I am looking for some sort of compassion from the Postal Service."
"What are you using as the standard here? What are the criteria?"
"there is a stench of privatization about this whole thing, and I am not going to diminish the service..."
"I would also like to ask unanimous consent that Representative Chris Van Hollen be allowed to join us"
"the tragic loss of life and the dozens of injuries make today's oversight hearing all that more important."
"Running a public transit authority is a very serious responsibility."
"Hopefully, with the injection of resources brought in by Ms. Norton, by Mr. Connolly, Mr. Van Hollen, Mr. Hoyer, Mr. Cummings, and others, some of those needs will be met."
"The tragic loss of life and the dozens of injuries make today's oversight hearing all that more important."