03/14/2017
https://www.congress.gov...
"So the bottom line is that when a customer thinks he has been cheated or that a bill is wrong, an arbitration clause in his contract makes it nearly impossible for him to get any real help."
"if the evidence supports it, the Bureau is willing to issue rules regarding forced arbitration?"
"Good. I am very glad to hear that."
"This is going to add to their debt burden and ultimately may drown them."