05/08/2013
https://www.congress.gov...
"Congressman, we are in the process, for example, of developing our performance metrics."
"I certainly hope that's the case, and I also want to say, it's a little piece of the consumer agency."
"We don't set our own salaries. They're set by Federal statute."
"I don't want to overpromise, because I am not sure how many things you have read."