11/06/2013
https://www.congress.gov...
"I remain deeply concerned that that debt collectors for the Federal student loan program are breaking the rules and misleading borrowers."
"Just because you have a low default rate does not mean that individuals are not mired in high amounts of debt."
"Federal contracts should include accountability and oversight protections that require servicers to perform to a high standard."
"This is why more than 30 Senators have introduced the Bank on Students Emergency Loan Refinancing bill."